Polishing
Their Image
Goodbye
to the lab-coated nerd; welcome the dentist as hip celebrity. Ouch!
Framed
in the waiting room of Drs. Marc Lowenberg and Gregg Lituchy is
a New York magazine cover, with their photograph, touting a listing
of "The 100 Best Dentists in New York." It's a fake, a
spy magazine parody from 1991, when the idea of celebrating dentists
still seemed ridiculous.
"Because
who would care?" Dr. Lowenberg said. He and his partner show
off the cover at their Central Park South practice as a reminder
of how far their profession has come in the last eight years.
Now,
people do care about dentists, especially cosmetic dentists, who
promise yet another form of makeover by whitening, straightening
or substituting inferior teeth with million-dollar or at
least $20,000 smiles.
This
booming business has made its most skilled, or best-known, practitioners
not only rich, with incomes up to seven figures, but quasi-famous.
The old stereotype of the dentist as bland, lab-coated nerd has
been elbowed aside by an aggressively mediagenic new breed eager
to do some image polishing.
Like
plastic surgeons of a certain class, these power dentists hobnob
with their celebrity patients, partying with Donald Trump, dining
with Norman Mailer. They show up in gossip columns and hire publicity
agents to promote their high-tech gum lasers and state-of-the-art
laminating techniques even sending out Hollywood-style head
shots of themselves to advertise their star quality. Gone is the
sterile house of pain that used to be identified with dental offices.
The newly hip and patient-sensitive dentist operates in opulent
surroundings, with an attractive staff trained to deliver concierge
services like cappuccino and massage.
"With
some of them, it's more about the publicity and trying to elbow
their way into high society and get invited to openings," said
Dr. Richard Rashbaum, a New York dentist who doesn't consider himself
in the dental fast lane.
Dr.
Timothy Rose, president of the American Dental Association, said
the drop in the decay rate among America's fluoridated generation
had given dentists time to focus on esthetics, as had the demand
by aging boomers for "the bionic body."
"Most
dentists now practice some phase of cosmetic dentistry," he
added.
A
1997 survey in the Journal of American Dental Association found
that 84 percent of dentists offered tooth whitening, a once-exotic
procedure. Membership in the American Academy of Cosmetic Dentistry,
a professional group, has doubled in five years, to 4,000.
Improved technology has expanded services from what dentists call
the routine of "drill, fill and bill." Lasers can alter
gum lines without sutures, or bleach yellowing teeth almost instantly.
Chipped, crooked or just plain bad teeth can be concealed with fingernail-thin
porcelain veneers. In the world of bionic beauty, the "smile
lift" has become as familiar as the face lift. Traders in cocktail-party
confidences can score points by announcing, "Larry did my teeth,"
referring to Dr. Larry Rosenthal, whose patients include Donald
Trump, Kathie Lee Gifford and a long roster of socialites.
Dr.
Rose said, "The guys who focus on discretionary services have
a little bit of that old salesman-type thing, to tell people why
they have to do it."
And
do they ever. Seminars in "practice management" for business-minded
dentists can include such nonmedical recommendations as: When presenting
a patient with a treatment program, always use a Montblanc pen.
"It's
no longer enough to have published in the journals," said Dr.
Jeff Golub-Evans, a New York dentist and frequent contributor to
professional journals. "Now people want to know if you've
been on 'The View.'" Or they want to know that Dr. Golub-Evans
has ministered to the marquee mouths of Regis Philbin and Wayne
Newton.
Dr.
Irwin Smigel, president of the American Society for Dental Aesthetics
and, after 40 years in practice, a dean in the field, is skeptical
of his high-flying colleagues.
Asked
how he felt about dentists with publicity agents, he said: "Very,
very leery. They're not interested in learning, just making a name
for themselves."
The
high-end New York dentists not the (800) NU TEETH guys on
the subway share several uncanny similarities. They tend
to come from blue-collar backgrounds. Many are ex-musicians and
share a vision of the dentist as artist. Their own fake teeth always
look amazingly real.
But
each has a unique style. And even a selective sampling reveals a
distinct typology.
The
Smile Lifter
"I'm
not God," Dr. Rosenthal said. "I'm only a dentist."
Some
of his patients might disagree, with the "only" part anyway.
Dr. Rosenthal's same-day, $15,000 smile lift has attracted chief
executives, socialites and models and generated a puff piece in
last November's Vogue hyped with the cover line, "Smile! How
to Buy Cover-Girl Teeth." Another telling detail of Dr. Rosenthal's
résumé is that he once worked as a lounge piano player
on a cruise ship.
He
seems congenitally up. His motivational patter is nonstop, a live
infomercial. Imagine a kinetic cross between Michael Douglas and
Tony Robbins. "People ask me, 'Larry, when do you rest?'"
hesaid. "I say, 'When I'm preparing teeth and reshaping them!'"
According
to the New York State division of professional licensing, Dr. Rosenthal's
dental license was suspended for six months in 1987, although the
agency would not reveal the reason. Dr. Rosenthal explained that
he had been charged with a misuse of prescription forms to obtain
sleeping and diet pills, but he maintained that the forms had been
stolen and used by someone else.
Dr.
Rosenthal and his family spent last Easter in Palm Beach, Fla.,
as guests at Mr. Trump's Mar-a-Lago resort. His 50th-birthday party
in the Hamptons last summer drew a guest list of patients sufficiently
notable for an item in The New York Post: Mr. Trump, Kathie Lee
and Frank Gifford, and Sandy Korn Taylor (a former Penthouse Pet).
But
as for all celebrity dentists, it is the nonfamous who keep Dr.
Rosenthal in $40,000 laser machines. Enid Goodman, a nonfamous prospective
patient, from Bloomfield Hills, Mich., had come for a consultation
in his wood-paneled office on East 76th Street after reading the
Vogue article. "I checked out some people in my area, but they
didn't seem as good," she said, flattening her vowels like
rivets on an assembly line. Ms. Goodman had had plastic surgery
six weeks earlier "so my face is kind of lopsided"
and said she now wanted a "brighter smile," adding,
"But I don't want to leave looking like Jim Carrey!"
Unlikely.
Dr. Rosenthal has built his reputation on natural-looking porcelain
veneers that can cost up to $2,000 apiece, almost double the fee
of a nonbrand-name dentist. His patients do not get the blinding,
uniform laminates derisively known in the trade as Chiclets. Later
this year, he plans to roll out a consumer product line bearing
his name, including an electronic toothbrush and dental floss that
he said would remove stains between teeth.
"Did
the Beatles know they were the Beatles?" he asked, pondering
his legacy. "Did Muhammad Ali know he was Muhammad Ali? I'm
not saying I'm in that league, but..."
The
Players
"Celebrities
are as nice, if not nicer, than average people," Dr. Lowenberg
said in the small private office he shares with Dr. Lituchy. The
office is decorated in a style that could be called early Carnegie
Deli. Floor-to-ceiling celebrity glossies are autographed with fulsome
sentiments of thanks and praise.
"I
love going to him so much," said Courtney Cox, who first went
to Dr. Lowenberg when she was nobody and he was "just this
young hip guy" willing to put her on a payment plan.
Julianna
Margulies found him in the Yellow Pages when she was a 21-year-old
waitress with a badly replaced front tooth.
"I
went to two dentists who said we'd have to give you six new teeth,"
Ms. Margulies said. "Marc said, 'Just some tweaking, and we'll
make it match.'" She still flies from Los Angeles to New York
for checkups.
Norman
Mailer, another devoted patient, enjoys Dr. Lowenberg's company enough
to go out to dinner with him.
"I've
known a great many dentists over 75 years," Mr. Mailer said.
"And I don't remember ever looking forward to seeing any of
them."
Show
business people seem almost to regard Dr. Lowenberg as one of their
own. Four years ago, a patient who is a producer suggested that
Dr. Lowenberg try directing a play. "It was about a man and
a woman picking each other up in a bar," Dr. Lowenberg recalled.
It was staged way off Broadway, and though hardly a critical or
a commercial coup, the experience clarified his true calling. "When
I had the choice of being a director and being a dentist,"
he said, "I knew I would never direct again."
The
low-key Dr. Lituchy came to work for Dr. Lowenberg as a Columbia
University dental student and still seems slightly awed by his charismatic
mentor.
"He's
a brilliant businessman," Dr. Lituchy, 40, said of Dr. Lowenberg,
52, noting his idea to hire a masseur to rub anxious patients' shoulders
in the waiting room, or to massage their feet as they recline in
the chair.
Dr.
Lowenberg estimates that half his mid-six-figure income from his
thousands of patients comes from what he calls smile makeovers.
In
the 1970's, a friend of his who is a physician and who treated the
Rolling Stones sent Ron Wood and Keith Richards his way. He has
been treating dentally underprivileged celebrities ever since.
Ann
Marie Cseh, a Hungarian model, provided the startling before-and-after
shots gracing the outside of the Lowenberg-Lituchy press kit and
video. Eastern Europeans have supplied an influx of candidates for
their services, as have rap and hip-hop stars, many of them sent
by the music impresario Russell Simmons, himself a patient of Dr.
Lowenberg. On the wall of fame is a signed, framed cover of the
February issue of Vibe, featuring Foxy Brown, a rap star.
"Half
my practice is in this magazine and I have no idea who these people
are," Dr. Lowenberg exclaimed, sounding stunned that famous
people exist who are unknown to him.
Sy
Presten, the practice's press agent, turns some of those famous
names into gossip items. But such is the status of the celebrity
dentist that details of Dr. Lowenberg's personal life made the papers
when, a year ago, he started dating a patient, Joan Finkelstein,
a former owner of the New York Law Review.
How
did he like reading about his romance in Page Six? "Initially,
I was embarrassed," he said. "But you get used to it."
The
Dentist-Artist
Not
in name only is Dr. Golub-Evans a hyphenate. Two business cards
sit on his receptionist's desk. One reads, "Jeff Golub-Evans,
D.D.S." The other is for "Jeff Golub-Evans/Mixed Media
Artists."
The
white exposed brick walls of his airy brownstone on East 71st Street
are decorated with art (his own) and giant, blown-up magazine covers
of Paulina Porizkova, a model patient.
Indicating
one of his woodcuts, he said, "A bunch of these are in a museum
of Bali." He taught dentistry on the island last year.
Wearing
a brown turtleneck, blue wool pinstripe pants and Doc Martens, he
could be a hip, well-paid college professor. Or a more respectable
Lou Reed, with his wary gaze, quietly intense manner and New York-inflected
drone.
Like
many of his generation, Dr. Golub-Evans, 55, hoped dental school
would help keep him out of Vietnam, he said. It didn't. Having joined
the reserves in 1966 after finishing dental school, on the bad advice
that reservists wouldn't be called up, he was sent to Vietnam anyway.
Dr.
Golub-Evans figures he has done 30,000 porcelain veneers. He calls
the people he treats clients rather than patients, "because
they're not sick," he said, adding, "This is the era of
the designer dentist and dental salons."
As
a dentist-artist, he can also paint a broader, mega-picture of his
trade.
"We
make celebrity smiles, and other people then want to reproduce those
smiles," he said. "We create the illusion of beauty, rather
than the reality."
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